(A guest hands me a ticket for a movie that doesn’t start for another hour.)
Me: “Oh, I’m sorry. We’re not ready to let people in for this show yet.”
Customer: *blank stare*
Me: “There are still people in the auditorium watching the last showing of this movie.”
Customer: *stare* “I don’t get it.”
Me: “We need to wait for the people to leave. Then, we will clean the theater, and then you can go in.”
Customer: “You mean I’ll be sitting in a seat someone just sat in!?”
Me: “Most likely, yes.”
Customer: “That’s unsanitary!”
Me: “That’s how movie theaters work, ma’am.”
Customer: “Well, if my seat is warm, I want a refund!”