(I’m the resort coordinator and often deal with claims from guests who have had an incident.)
Me: “Thank you for calling [resort]. How may I help you today?”
Guest: *already irate* “You can help me by filing a claim for me! I slipped and fell on your property during my vacation and I deserve compensation.”
Me: “I’m so very sorry that happened to you. Can you please provide me with your name and the dates of your stay so I can pull the incident report?”
(She gives me the information.)
Me: “It seems that your stay with us occurred in 2007, almost three years ago. The report says you didn’t want to file a claim at the time. May I ask why you’re just now contacting us?”
Guest: “You should know! You’re the one that hired that voodoo man!”
Me: “I’m sorry?”
Guest: “The security guard! The security guard who helped me up! He wiped my memory and his spell just wore off!”
Me: “He wiped your memory?”
Guest: “That’s what I just said, you idiot! Wiped it clean so I wouldn’t sue you people!”
Me: “He wiped your memory? Like a Jedi?”
Guest: “Yes! A Jedi! Now you understand why I have to deal with this now! That voodoo man is evil!”
